Employees strongly confirm Interroll’s quality and customer focus.

Employees strongly confirm Interroll’s quality and customer focus.

Interroll, the leading global provider of material handling solutions, shows care and concern for its people. Recently—and for the second time—its entire workforce was invited to take part in a global employee survey about company identity, employee satisfaction, customer focus and loyalty.

With a response rate of nearly 90 percent, Interroll as an employer was found to provide its employees and executives with a productive environment. Interroll employees in return are glad to show their commitment to the company and rate their overall work situation even more positively than in 2016.

Worldwide workforce surveyed

In May 2017, Interroll surveyed close to 1,900 staff members worldwide in more than 30 subsidiaries and in 16 different languages. The response rate reached a very high 89 percent (2016: 80%). An independent survey institute used a measuring model with more than 50 multiple choice and open-ended questions. Overall results of this employee engagement survey indicated very good levels: values from 60 to 74 points are considered an “average positive” rating, while values between 75 and 84 points are rated “high positive.”

Survey results show that Interroll provides its employees and executives with a productive environment
The 2017 Global Employee Survey confirmed the gratifying results of the very first worldwide survey in 2016. With 71 points (2016: 70 points) results revealed again a good, even higher overall level of enablement in the Group.

In particular, with 82 points, employees strongly confirmed Interroll’s quality and customer focus as well as the clear and promising orientation of the Group. However, employees also saw potential for improvement in the development of work structures and processes. Together with the employees, this topic will be advanced more strongly in the future.

Interroll employees are dedicated and prepared to put in an above-average performance.
Employee engagement garnered 71 points (2016: 69 points). Moreover, employees are proud to work for Interroll (80 points): They feel motivated to go beyond their formal job responsibilities. Various factors, such as working conditions, involvement or personal responsibilities, are relevant for rating the work situation. Interroll employees are dedicated, feel involved, and indicated more frequently that they understand the relationship between their jobs and the Group’s strategies and goals.